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Client Project Manager

24.3.22

Client Project Manager

24.3.22

תיאור המשרה

About The Role
• Develop and manage project plans to deliver technical and consultative services to our
largest enterprise clients.
• Manage customer expectations, project scope, and resources needed to successfully deliver
to customers’ needs.
• Coordinate technical and non-technical resources across our internal and partners
organization to ensure fulfillment of project requirements
• Develop and communicate project status, risks and issues to all levels of stakeholders, both
internal and external, ranging from technical staff to executives
• Manage customer escalations, coordinating with customers and monday.com stakeholders
(e.g., executive team, sales, technical account managers, etc.)
• Manage billing and admin related aspects of projects including generating sales order,
providing monthly invoices, providing status updates to client on resource utilization, and
monitoring accurate logging of time from all assigned internal resources
• Be accountable for reliable and repeatable delivery processes, metrics and operational
procedures
• Act as a liaison to the partnerships team
• Develop a foundational knowledge of monday.com product & stay up to date with key
releases

דרישות המשרה

Your Experience & Skills
• 3+ years of experience in project management roles in an enterprise B2B environment or
experience from consulting companies, experience with client manager-Must
• Experience in B2B SaaS as technical customer success / professional service / echnical
project management / technological consulting, specifically within implementation of
complex products.
• Demonstrates progressive experience with project management and leadership
• Detail-oriented individual with the ability to rapidly learn and take advantage of new
concepts, business models, and technologies.
• Experience in leading projects involving hands-on implementation and management of
multiple resources.
• Strong project management skills to keep projects on-track and manage unique flows. PMO
/ PMI certification - an advantage
• Ability to clearly articulate technical topics to a non-technical audience
• Understanding of APIs and other integration methods ( RESTful, GraphQL - advantage) - an
advantage
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt
• Strong customer-facing and presentation skills with the ability to establish credibility with
executives
• BA or BS degree preferred

monday.com

Tel-Aviv

Experience besides school

Full-time

Fourth year and graduates

Job Description

About The Role
• Develop and manage project plans to deliver technical and consultative services to our
largest enterprise clients.
• Manage customer expectations, project scope, and resources needed to successfully deliver
to customers’ needs.
• Coordinate technical and non-technical resources across our internal and partners
organization to ensure fulfillment of project requirements
• Develop and communicate project status, risks and issues to all levels of stakeholders, both
internal and external, ranging from technical staff to executives
• Manage customer escalations, coordinating with customers and monday.com stakeholders
(e.g., executive team, sales, technical account managers, etc.)
• Manage billing and admin related aspects of projects including generating sales order,
providing monthly invoices, providing status updates to client on resource utilization, and
monitoring accurate logging of time from all assigned internal resources
• Be accountable for reliable and repeatable delivery processes, metrics and operational
procedures
• Act as a liaison to the partnerships team
• Develop a foundational knowledge of monday.com product & stay up to date with key
releases

Job Requirements

Your Experience & Skills
• 3+ years of experience in project management roles in an enterprise B2B environment or
experience from consulting companies, experience with client manager-Must
• Experience in B2B SaaS as technical customer success / professional service / echnical
project management / technological consulting, specifically within implementation of
complex products.
• Demonstrates progressive experience with project management and leadership
• Detail-oriented individual with the ability to rapidly learn and take advantage of new
concepts, business models, and technologies.
• Experience in leading projects involving hands-on implementation and management of
multiple resources.
• Strong project management skills to keep projects on-track and manage unique flows. PMO
/ PMI certification - an advantage
• Ability to clearly articulate technical topics to a non-technical audience
• Understanding of APIs and other integration methods ( RESTful, GraphQL - advantage) - an
advantage
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Ability to take initiative and adapt
• Strong customer-facing and presentation skills with the ability to establish credibility with
executives
• BA or BS degree preferred

monday.com

Tel-Aviv

Experience besides school

Full-time

Fourth year and graduates

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