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Customer Experience
Advocate

24.3.22

Customer Experience
Advocate

24.3.22

תיאור המשרה

About The Role
• Provide personalized, effective, and insightful support to customer inquiries via
multiple channels.
• Understand our users' varied needs and ensure their success with monday.com.
• Empower our customers to achieve their goals and overcome their challenges
with the platform.
• Serve as an ambassador for our customers with the rest of the monday.com
team to ensure that our product always serves our customers’ needs and
expectations.
• Collaborate with our development teams to identify, reproduce and report bugs
until resolution.
• Educate our customers on new and existing features, best practices, and a
variety of use cases across industries. This is achieved by planning and hosting
online demos, consultations, and screen shares on both a one-to-one and one-tomany basis.

דרישות המשרה

Your Experience & Skills
• 0-2 years of relevant professional experience
• Native English speaker or English mother tongue level - must
• Excellent interpersonal skills and the ability to multitask
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Adaptable to change and takes initiative
• BA Degree in Business or any other relevant field

monday.com

Tel-Aviv

Industrial Engineering and Management

Full-time

Fourth year and graduates

Job Description

About The Role
• Provide personalized, effective, and insightful support to customer inquiries via
multiple channels.
• Understand our users' varied needs and ensure their success with monday.com.
• Empower our customers to achieve their goals and overcome their challenges
with the platform.
• Serve as an ambassador for our customers with the rest of the monday.com
team to ensure that our product always serves our customers’ needs and
expectations.
• Collaborate with our development teams to identify, reproduce and report bugs
until resolution.
• Educate our customers on new and existing features, best practices, and a
variety of use cases across industries. This is achieved by planning and hosting
online demos, consultations, and screen shares on both a one-to-one and one-tomany basis.

Job Requirements

Your Experience & Skills
• 0-2 years of relevant professional experience
• Native English speaker or English mother tongue level - must
• Excellent interpersonal skills and the ability to multitask
• Superb written and verbal communication skills
• Positive attitude, empathy, and high energy
• Adaptable to change and takes initiative
• BA Degree in Business or any other relevant field

monday.com

Tel-Aviv

Industrial Engineering and Management

Full-time

Fourth year and graduates

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